View user usage statistics

How can I view user usage statistics in my organization?

Secure Exchanges has introduced a new feature that allows administrators to view detailed statistics on user service usage. This feature is accessible via the online portal under the "User Statistics" tab. Here's how to use it effectively:

Step 1: Connecting to the portal

Log in as an administrator on the Secure Exchanges online portal .

Step 2: Navigation

Go to the "User Statistics" option available in the left menu.

Step 3: User Selection

You can select up to 20 users simultaneously to view their statistics. Use the search bar to filter and add the desired users to your analysis.

Step 4: Data Visualization

Click on "Get statistics" to load the data. Each selected user is represented by a distinct color in the graphs for easy comparison.




Step 5: Detailed Statistics Table

The table details metrics such as the number of messages sent, the total size of files sent, the number of files signed, and open and sign-off ratios. Enable the "Show legend" option to display or hide the legend for better data readability.

Step 6: Messages sent

The first graph shows the total number of messages sent, with or without attachments.

Step 7: Number of files sent

The second graph illustrates the total number of files sent by each user.

Step 8: Total file size

The third graph displays the total size of the files exchanged.

Note: The date selection is set to one month by default to simplify the initial analysis.

 

Note: For SESAR data , it is recommended not to select other users at the same time, to avoid affecting the display of data in the graphs.

 

Note: Data export options include CSV, Excel, PDF, and print. The exported file will not include table icons, only legend titles.

 

This feature is designed to provide a complete and accurate view of Secure Exchanges usage, enabling administrators to better manage and optimize service usage within their organization.

Need help?

Our team is available to assist you. Write to us at support@secure-exchanges.com

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