View my journal on the online portal
The Secure Exchanges online portal logs allow you to view all activity related to your messages: sending, opening, downloading, signing, IP addresses, and more. You can also delete a message before it expires and export your logs for your archives or internal audits.
1. Access the newspapers
- Log in to the Secure Exchanges online portal.
- Once logged in, click on "Statistics and logs"
- You will see all the search and filtering options.
2. Search for messages in the logs
To view your recordings:
- Choose the search period *Enter a start date and an end date.
- Click on Search *The list of messages sent during the selected period will be displayed.
The newspapers include, in particular:
- date and time of sending;
- recipient(s);
- message status;
- number of openings;
- expiration;
- IP address linked to each interaction.
3. Understanding newspaper columns
Column
| Description |
|---|
| R | Internal message reference (unique identifier). |
| Date | Date the secure message was sent. |
| Latest activity | Last action performed by the recipient (opening, downloading, signing…). |
| Expiration date | Date on which the message will be automatically deleted. |
| Status | Indicates whether the message is Open , Not opened , Expired , Deleted , etc. |
| Subject | Subject of the message sent. |
| Sender | Your email address associated with the submission. |
| RECIPIENT | Email address(es) of the recipient(s). |
| Code | Associated security code (password or SMS, if applicable). |
| Files | Number of files attached and available for viewing. |
| Openings | Number of times the message has been opened. |
| Activities | Displays actions performed: openings, downloads, access… |
| Kind | Type of sending (message, signature, reply…). |
| DELETE | Allows you to revoke access immediately.
|
4. Manually delete a message

To delete a secure message immediately:
- Find the message in the newspapers.
- Click on the trash can icon in the Delete column.
- This instantly revokes access to the message, even if:
- It has not reached its maximum number of openings.
- It has not yet expired.
5. Display the details of an IP address
By clicking on the IP address of an activity, you can view information such as:
- Country of origin
- City
- Region
- Internet service provider (based on available data)
This feature is useful for:
- detect unusual behavior,
- validate the origin of an access request,
- to ensure compliance and security of communications.
Restricted access
This detailed information is reserved for users with an administrator role and a PRO license.
6. Export your logs
You can export your logs using the buttons located on the right side of the page.
Available formats:
- Excel (.xlsx) – ideal for analyzing and filtering data
- PDF (.pdf) – perfect for archiving or a report
- CSV (.csv) – for integration into other tools or systems
- Copy/Print – to copy or print directly from the portal
Related Articles
Send a secure envelope from the online portal
The secure envelope allows you to receive information or documents in a protected manner, without your recipient needing a Secure Exchanges account. Here's how to generate an envelope from the online portal. 1. Log in to the Secure Exchanges online ...
View a user's logs
The event log allows administrators to track actions performed by users in Secure Exchanges. Step 1 – Access user management Log in to your account via the Secure Exchanges online portal Click on Options → User Management You will have access to the ...
Enable two-factor authentication (2FA) when logging into the online portal
Two-factor authentication (2FA) adds an extra layer of security to your Secure Exchanges account. By enabling this option, you will need to confirm your identity using a code received via SMS when logging into the online portal. Here's how to ...
Send a secure message from the online portal
The Secure Exchanges online portal allows you to send a secure message without using your email application (Outlook, Gmail, etc.). Here's how. 1. Log in to the online portal Log in to your account, then click on Send a secure message. Once logged ...
View and retrieve my invoices
You can view and download your invoices by logging into your account on the Secure Exchanges online portal . 1. Go to the Bills section Log in to your account on our online portal. ? If you don't know how to log in, follow this procedure: How to log ...