How can I access my own journal from the online portal?

How can I view my submission history in the portal?

The Secure Exchanges online portal logs allow you to view all activity related to your messages: sending, opening, downloading, signing, IP addresses, and more. You can also delete a message before it expires and export your logs for your archives or internal audits.

1. Access the newspapers

  1. Log in to the Secure Exchanges online portal
  2. In the left-hand menu, click on My Account
  3. Once in your account settings, click on the Statistics and logs tab.
  4. You will see all your statistics. Scroll to the bottom of the page to filter your logs by date.

2. Search for messages in the logs

To view your recordings:
  1. Click in the box where the date is displayed and select your dates from the calendar.
  2. Click on Search
The newspapers include, in particular:
    1. date and time of sending;
    2. recipient(s);
    3. message status;
    4. number of openings;
    5. expiration;
    6. IP address linked to each interaction.

3. Understanding newspaper columns

Column
 Description
R Retrieve a sent message.
Date Date the secure message was sent.
Latest activity Last action performed by the recipient (opening, downloading, signing…).
Expiration date Date on which the message will be automatically deleted.
Status Indicates whether the message is Open , Not opened , Expired , Deleted , etc.
Subject Subject of the message sent.
Sender Your email address associated with the submission.
RECIPIENT Email address(es) of the recipient(s).
Code Associated security code (password or SMS, if applicable).
Files Number of files attached and available for viewing.
Openings Number of times the message has been opened.
Activities Displays actions performed: openings, downloads, access…
Type Type of sending (message, signature, reply…).
DELETE Allows you to revoke access immediately.

4. Manually delete a message


To delete a secure message immediately:
  1. Find the message in the newspapers.
  2. Click on the trash can icon in the Delete column.
  3. This instantly revokes access to the message, even if:
    1. It has not reached its maximum number of openings.
    2. It has not yet expired.

5. Display the details of an IP address

By clicking on the IP address of an activity, you can view information such as:
  1. Country of origin
  2. City
  3. Region
  4. Internet service provider (based on available data)
This feature is useful for:
  1. detect unusual behavior,
  2. validate the origin of an access request,
  3. to ensure compliance and security of communications.
Alert
Restricted access
This detailed information is reserved for users with an administrator role and a PRO license.

6. Export your logs

You can export your logs using the buttons located on the right side of the page.


Available formats:
  1. CSV (.csv) – for integration into other tools or systems
  2. Excel (.xlsx) – ideal for analyzing and filtering data
  3. PDF (.pdf) – perfect for archiving or a report

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