How do I add licenses to my business account?

How do I add additional licenses to my account?

You can add and manage your licences directly from your online account. Here's the complete procedure for adding licences and assigning them to users in your company.

Step 1: Log in to the online portal

Before adding or assigning licences, you need to log in to the Secure Exchanges online portal.

Follow this procedure to log in: Log in to the Secure Exchanges online portal

Step 2: Accessing licence management

In the left-hand menu, select Licences & Purchases.


Step 3: Add licences to your account

You'll see a list of the three packages available:

  • Eco package: Secures message body only, no attachment protection.
  • Advanced package: Secures message body and attachments up to 100 MB per transmission, digital signature for up to 1 signatory, confidential information recovery.
  • Pro package: Secures message body and attachments up to 2.5 GB per dispatch, with multi-signatory digital signature, confidential information retrieval.
  1. Choose the package that suits your needs.
  2. Determine the number of licences you wish to purchase.
  3. Click on Add.

The added licences will appear further down your screen.

Step 4: Validate and finalize your purchase

Click on Validate my purchases. A pop-up window will appear.

Accept that the licences will be added to your account, then click on Proceed to purchase to complete your payment.

Step 5: Assign a licence to a user

Once the purchase is complete, you need to assign the licences to the users in your company.

  1. Go to the User management page.
  2. Locate the user to whom you wish to assign a licence and click the management icon.
  3. Select the package you have just purchased, then save.

Need help?

Our team is available to assist you. Write to us at support@secure-exchanges.com