How do I add my domain?

Add and validate a domain

To use Secure Exchanges with your email domain, it must first be approved . This step confirms that you are indeed the domain owner.


Step 1 – Log in to the online portal

  1. Log in to your account via the Secure Exchanges online portal


Step 2 – Accessing domain management

  1. Click on " Options"

  2. Select " Manage your domains"


Step 3 – Search for your domain

  1. Enter your domain name in the validation bar.

Warning Warning
At the bottom of the page, your domain will appear with the status "Pending Approval", you must follow the remaining steps to approve it .


Step 4 – Initiate domain approval

  1. Click on the yellow checkmark icon to start the approval process


  2. You will find all the necessary information for step 5 here.


Step 5 – Create the DNS (TXT) record

To confirm that you are the domain owner:

  1. Create a TXT DNS record in your domain's DNS manager.

  2. Copy exactly the information provided in Secure Exchanges

  3. Save the changes


Step 6 – Verify the DNS record

  1. Once the TXT record is created, return to the Secure Exchanges portal.

  2. Click on "Verify my DNS record"


Info ⏳ After the DNS record is created, validation can take up to 24 hours due to DNS propagation delay.

If the verification fails, wait a few hours and try again.


Useful resource

🎥 Step-by-step explanatory video:





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