How do I add my domain?

How do I add and verify a domain in my account?

To use Secure Exchanges with your email domain, it must first be approved . This step confirms that you are indeed the domain owner.

Step 1 – Log in to the online portal

  1. Log in to your account via the Secure Exchanges online portal

Step 2 – Accessing domain management

  1. Click on " Options"

  2. Select " Manage your domains"

Step 3 – Search for your domain

  1. Enter your domain name in the validation bar.

Warning Warning
At the bottom of the page, your domain will appear with the status "Pending Approval", you must follow the remaining steps to approve it .

Step 4 – Initiate domain approval

  1. Click on the yellow checkmark icon to start the approval process

  2. You will find all the necessary information for step 5 here.


Step 5 – Create the DNS (TXT) record

To confirm that you are the domain owner:

  1. Create a TXT DNS record in your domain's DNS manager.

  2. Copy exactly the information provided in Secure Exchanges

  3. Save the changes

Step 6 – Verify the DNS record

  1. Once the TXT record is created, return to the Secure Exchanges portal.

  2. Click on "Verify my DNS record"

Info ⏳ After the DNS record is created, validation can take up to 24 hours due to DNS propagation delay.

If the verification fails, wait a few hours and try again.

Useful resource

🎥 Step-by-step explanatory video:





    • Related Articles

    • How do I add additional licenses to my account?

      You can add and manage your licenses directly from your online account. This article guides you step-by-step through purchasing licenses and assigning them to users in your organization. 1. Log in to the online portal Before adding or assigning ...

    • How do I set up an SPF record for my domain?

      Prerequisites Feature available only with the PRO license DKIM configured on your domain Before configuring your SPF record, ensure your DKIM is already set up, as this is an essential prerequisite. How do I configure DKIM? Sender Policy Framework ...

    • How do I configure DKIM for my domain?

      To properly configure and manage DKIM (DomainKeys Identified Mail) in the Secure Exchanges online portal, it is essential to follow specific steps to ensure the security and authenticity of sent emails. Here is a detailed guide. DKIM Configuration ...

    • What management options are available in my account?

      The Secure Exchanges online portal allows you to manage several aspects of your account, including your user profile, security settings, and usage preferences. Here is a clear and structured overview of all the options accessible from your user area. ...

    • How do I add a new user to my Secure Exchanges account?

      To add users to your business account, two conditions must be met: You must be an account administrator . The email domain of the users you wish to add must first be approved in your Secure Exchanges environment. ? View the domain approval process ...