How do I remove a license from my account?
To follow this procedure, you will first need to log in to the Secure Exchanges online portal: How to log in to your account on the Secure Exchanges online portal?
Step 1: Release the assigned license (if applicable)
Before you can delete a license, make sure that it is no longer assigned to a user.
- Go to Options → Management of users
- Locate the user to whom the license is assigned. Click on
to manage the license.
- Select "Remove license"
Step 2: Remove the license from the account
- Go to Options → Management of licenses and purchases
- Scroll down to the summary of available licenses, located at the bottom of the page.
- Click on the displayed number of the licenses available" .
- Select "Change the quantity of this license" .
- Click on " Remove license ."
A deleted license cannot be recovered. Ensure it is no longer assigned to any user before deleting it.
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