Remove a license from my account
To follow this procedure, you will first need to log in to the Secure Exchanges online portal: How to log in to your account on the Secure Exchanges online portal?
Step 1: Release the assigned license (if applicable)
Before you can delete a license, make sure that it is no longer assigned to a user.
- Go to Options → User Management
- Locate the user to whom the license is assigned. Click on
to manage the license.
- Select "Remove license"
Step 2: Remove the license from the account
- Go to Options → License and Purchase Management
- Scroll down to the summary of available licenses, located at the bottom of the page.
- Click on the number of available licenses corresponding to the type of license you wish to delete.
- A management window will open; click on "Modify the quantity of this license".
- Enter the number of licenses to remove and click "Remove these licenses" to confirm
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