How do I assign a license to a user?
Before you can assign a licence, make sure your account has the necessary licences. To do this, you must first purchase and add licences to your account.
Step 1: Fund your account
- Log in to your account on the Secure Exchanges online portal.
- Purchase a new licence via the Licences & Purchases section, in the left menu, under Licences and Users.
Step 2: Assign a licence to a user
Once your account is funded with available licences:
- In the left menu, under Licences and Users, click User Management.

- Locate the email address of the user you want to assign a licence to.
- Click the Manage Licence button next to the email address.

- In the window that opens, under the Edit Licence tab, select the desired licence from the drop down list.
- Click Save.
The licence will then be assigned to this user.
Note: If you do not see the desired licence, check that your account has available licences in the licence table, accessible from the Licences & Purchases page of the online portal.
Need help?
Our team is available to assist you. Write to us at support@secure-exchanges.com
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