Send a secure email from the web portal

How do I send a secure email from the web portal?

The Secure Exchanges online portal allows you to send a secure message without using your email application (Outlook, Gmail, etc.). Here's how.

1. Log in to the online portal

Log in to your account, then click on Send a secure email.


Once logged in, you will see the following interface:



Description of the interface buttons and options

1 — Send *Main button to transmit the secure message when:
  1. The recipients have been added;
  2. The message has been written;
  3. The attachments are ready (if applicable).
2 — Attach *Allows you to add files to your message.
  1. You can click on Attach;
  2. or drag and drop your files into the "Drop your files here" area.
3 — Envelope *Generates a secure envelope that you can send to your recipient so they can send you documents or information in a protected manner.
  1. See the full procedure for sending an envelope: How to send a secure envelope from the online portal?
4 — Number of openings *Determines how many times your recipient can open your secure message.
  1. By default: 1 opening, you can increase this number.
5 — Password (optional) *Adds extra protection to your message.
  1. You must then transmit this password to the recipient by a separate means (e.g. telephone).
6 — Sending option *Selects the transmission method:
  1. Email *Your recipient will receive your message by email.
  2. SMS *Your recipient will receive your message by text message.
  3. Email + code by SMS *Your recipient will receive your message by email and a random code by text message to access the message.
  4. SMS + code by email *Your recipient will receive your message by text message and a random code by email to access the message.
7 — Communication language *Defines the language used in the interface that your recipient will see.
  1. French ;
  2. or English
8 — Add a recipient *Adds one or more recipients to your message.
  1. Each recipient can be positioned in a specific order. *The area to the left of the "Recipient Email" field allows you to move recipients to define a specific sending order (especially useful for signatures).
9 — Delete a recipient *Deletes a recipient
  1. The red "-" button removes a recipient from the list.
10 — Subject area *Allows you to enter the subject of the message.
  1. (Visible to the recipient)
11 — Message composition area
  1. Main section for writing the content of the secure email.


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