How do I send a secure file from the Secure Exchanges online portal?

Send a secure message from the online portal

The Secure Exchanges online portal allows you to send a secure message without using your email application (Outlook, Gmail, etc.). Here's how.

1. Log in to the online portal

Log in to your account, then click on Send a secure message.


Once logged in, you will see the following interface:


Description of the interface buttons and options

1 — Send *Main button to transmit the secure message when:
  1. The recipients have been added;
  2. The message has been written;
  3. The attachments are ready (if applicable).
2 — Attach *Allows you to add files to your message.
  1. You can click on Attach;
  2. or drag and drop your files into the "Drop your files here" area.
3 — Envelope *Generates a secure envelope that you can send to your recipient so they can send you documents or information in a protected manner.
  1. See the full procedure for sending an envelope: How to send a secure envelope from the online portal?
4 — Number of opens *Determines how many times your recipient can open your secure message.
  1. By default: 1 opening, you can increase this number.
5 — Password (optional) *Adds extra protection to your message.
  1. You must then transmit this password to the recipient by a separate means (e.g. telephone).
6 — Sending option *Selects the transmission method:
  1. Email *Your recipient will receive your message by email.
  2. SMS *Your recipient will receive your message by text message.
  3. Email + code by SMS *Your recipient will receive your message by email and a random code by text message to access the message.
  4. SMS + code by email *Your recipient will receive your message by text message and a random code by email to access the message.
7 — Communication language *Defines the language used in the interface that your recipient will see.
  1. French ;
  2. or English
8 — Add a recipient *Adds one or more recipients to your message.
  1. Each recipient can be positioned in a specific order. *The area to the left of the "Recipient Email" field allows you to move recipients to define a specific sending order (especially useful for signatures).
9 — Delete a recipient *Deletes a recipient
  1. The red "-" button removes a recipient from the list.
10 — Subject area *Allows you to enter the subject of the message.
  1. (Visible to the recipient)
11 — Message composition area
  1. Main section for writing the content of the secure email.


    • Related Articles

    • Overview of my account management options

      The Secure Exchanges online portal allows you to manage several aspects of your account, including your user profile, security settings, and usage preferences. Here is a clear and structured overview of all the options accessible from your user area. ...

    • Send a secure envelope from the online portal

      The secure envelope allows you to receive information or documents in a protected manner, without your recipient needing a Secure Exchanges account. Here's how to generate an envelope from the online portal. 1. Log in to the Secure Exchanges online ...

    • View my journal on the online portal

      The Secure Exchanges online portal logs allow you to view all activity related to your messages: sending, opening, downloading, signing, IP addresses, and more. You can also delete a message before it expires and export your logs for your archives or ...

    • Managing sensitive terms and automatic templates

      Secure Exchanges' sensitive text manager automatically identifies sensitive information in email content before it's sent. By defining a custom dictionary of sensitive words or phrases (in plain text or using regular expression patterns), you're ...

    • Enable two-factor authentication (2FA) when logging into the online portal

      Two-factor authentication (2FA) adds an extra layer of security to your Secure Exchanges account. By enabling this option, you will need to confirm your identity using a code received via SMS when logging into the online portal. Here's how to ...