How do I enable two-factor authentication?

How do I enable two-factor authentication (2FA) on my account?

Two-factor authentication (2FA) adds an extra layer of security to your Secure Exchanges account. By enabling this option, you will need to confirm your identity using a code received via SMS when logging into the online portal. Here is how to activate it.

Step 1: Log in to the online portal

Access your Secure Exchanges account.

Step 2: Access your account settings

In the left-hand menu, click on My Account.

Step 3: Enable two-factor authentication

In the Contact and authentication section, add your phone number, then toggle the Two-factor authentication (2FA) button.

Attention: Make sure your mobile phone number is entered correctly with the area code, as the authentication code will be sent to you by SMS.

Step 4: Save your changes

Click "Save" to activate protection immediately.

Need help?

Our team is available to assist you. Write to us at support@secure-exchanges.com

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