How do I modify a user's profile or information?
The Secure Exchanges portal allows account administrators to modify the information and security settings of an existing user.
Step 1 – Log in to the online portal
Log in to your account via the Secure Exchanges online portal
Step 2 – Access user management
Click on " Options" in the menu
Select " Management of users"
The list of users associated with your account will be displayed.
Step 3 – Edit a user
Locate the user whose information you want to modify.
Click on the "Edit user" button located on the same line
An editing window will open.
Step 4 – Edit user information
You can update the following items:
General Information
First name
Surname
Mobile phone number
SMS country code
Time zone
Security settings
Enable return protection via SMS code or Microsoft authentication
(Option available only if the user has a Pro license)Enable two-factor authentication (2FA) when logging into the online portal
These settings help to increase the level of security for exchanges and account access.
Step 5 – Change the user's role (if necessary)
You can also adjust the user's role type :
Standard user
Administrator
Save changes
Once the changes have been made, be sure to save so that the modifications are applied.
Need help?
If you have any questions or encounter any difficulties, please contact our support team: support@secure-exchanges.com
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