February 2023 update - New features for signature tracking.

08-02-2023 Online Portal Update - New features for signature tracking.

Alert
To access these features, you must hold a pro license and SESAR.

*To purchase a SESAR license, go here.
**SESAR version 23.01.0706 is the minimum required to use these features. You can download and install the latest version of SESAR here .

***These two options can be found in your account on the online portal under the Signature Tracking tab.

1. Email return option



This new button will allow you to resend a copy of the original email to the recipient, if for example the recipient has deleted the email or cannot find it in their inbox.

Warning
The original email will then become unavailable.

1. When you press the Resend Email button, you will see this window appear with the option to add a password to protect the new email.

Info
Adding a password is not mandatory, but it is suggested for additional protection.




2. This window will then appear indicating that the email is being referenced.



When the reference request is initiated, a reference instruction will be sent by your SESAR . SESAR will then retrieve the secure signed document and regenerate a link from it.

Info
Note that SESAR performs a check every minute.
Info
It may take several minutes for the recipient to receive the email.


When the email is returned to the recipient, you will see the updated date and time next to the email for confirmation.



2. The Prioritize option


This button will give you the option to send the document for signature to a different recipient than the one intended when the email was sent.

For example: You need 4 signed signatures. Signatories 1 and 2 have signed. However, signatory 3 is on vacation, so you want signatory 4 to sign before signatory 3. You therefore decide to prioritize signatory 3, and once they have signed, the form will go to signatory 4.

Info
After the priority user signs , the order reverts to its original state, omitting the priority user.

Notes
For the English version, click here .