Account Management
View my logs in the online portal
The logs in the Secure Exchanges online portal allow you to view all activities related to your messages: sends, opens, downloads, signatures, IP addresses, and more. You can also delete a message before it expires and export your logs for archiving ...
Secure replies to my messages and envelopes in Secure Exchanges
The Protected Replies feature automatically secures everything your clients send back to you following a Secure Exchanges message. It applies to: signed documents; files uploaded into a secure envelope; any content your client sends back using the ...
Change the time zone of my account
The time zone set in your Secure Exchanges account ensures that local time is displayed correctly across all your activities: sends, logs, signatures, downloads, and notifications. It’s important that this setting matches your region so timestamps ...
Enable two-factor authentication (2FA) when logging in to the online portal
Two-factor authentication (2FA) adds an extra layer of security to your Secure Exchanges account. When enabled, you will be required to confirm your identity using a code sent by SMS when logging in to the online portal. How to enable 2FA Log in to ...
Overview of my account management options
The Secure Exchanges online portal allows you to manage several aspects of your account, including your user profile, security settings, and usage preferences. Below is a clear and structured overview of all the options available in your user space. ...