How to enable two-factor authentication (2FA)?

Enable two-factor authentication (2FA) when logging in to the online portal

Two-factor authentication (2FA) adds an extra layer of security to your Secure Exchanges account. When enabled, you will be required to confirm your identity using a code sent by SMS when logging in to the online portal.

How to enable 2FA

  1. Log in to the online portal
    Access your Secure Exchanges account.

  2. Enable two-factor authentication
    In the License details section, check the box: “Enable 2FA authentication.”

Alert
Make sure your mobile phone number is entered correctly, including the country code, as the authentication code will be sent by SMS.

  1. Save your changes
    Click “Save” to activate the protection immediately.

    • Related Articles

    • Edit a user’s information

      The Secure Exchanges portal allows account administrators to edit the information and security settings of an existing user. Step 1 – Log in to the online portal Log in to your account via the Secure Exchanges online portal. Need help? How to log in ...
    • Overview of my account management options

      The Secure Exchanges online portal allows you to manage several aspects of your account, including your user profile, security settings, and usage preferences. Below is a clear and structured overview of all the options available in your user space. ...
    • Add a user to my account

      To add users to your business account, two conditions must be met: You must be an account administrator. The email domain of the users you want to add must first be approved in your Secure Exchanges environment. See the domain approval procedure here ...
    • View a user’s logs

      The event log allows administrators to track actions performed by users in Secure Exchanges. Step 1 – Access user management Log in to your account via the Secure Exchanges online portal. Click Options → User Management. You will see the complete ...
    • Assign a license to a user

      1. Provision your account Before assigning a licence, make sure your account has the necessary licences available. You must first purchase and add licences to your account. Log in to your Secure Exchanges online portal. Purchase a new licence through ...