How do I send a secure envelope from the online portal?

Send a secure envelope from the online portal

The secure envelope allows you to receive information or documents in a protected manner, without requiring your recipient to have a Secure Exchanges account.
Here’s how to generate an envelope from the online portal.


1. Sign in to the Secure Exchanges online portal

Log in to your account and click “Send a secure message.”


2. Access envelope creation

In the online portal, click the “Envelope” button. A configuration window will appear.


3. Configure your envelope

In this window, you can define the following settings:

1 — Envelope type
Documents / text or Credit card

2 — Envelope language
Determines the language used in the recipient’s interface.

3 — Envelope subject
The subject of the envelope.

4 — Button text
Allows you to customize the action button text (e.g., Upload your documents, Send the requested files, etc.).

5 — Number of uses
Limits how many times the envelope can be used (useful for one-time submissions).

6 — Recipient
The email address to which the envelope is sent.


4. Generate the envelope

Once all fields are configured, click “Generate envelope.”

 Two links will then appear:

  1. the envelope button URL link
  2. the envelope button

Notes
You may use either option, depending on your preference. An image can help illustrate the difference between the envelope button URL link and the envelope button.



5. Insert the envelope into your email

  1. Click one of the two links to copy it.
  2. Close the options window.
  3. Paste the link into the body of your email or messaging system (Outlook, Gmail, Teams, or others).
  4. Send your message or email.
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