How do I log into my account on the Secure Exchanges online portal?
Follow these simple steps to log into your Secure Exchanges account.
Step 1: Go to the Login Page
Enter your email address and complete the captcha code displayed on the screen.
If the captcha numbers are unclear, click the blue button to refresh them. Make sure you enter the code correctly, as any mistake will prevent you from logging in.For security reasons, our system does not confirm the captcha success. If you enter it correctly, you will receive a login email. If you don’t receive the email, please try again and ensure the captcha was entered correctly.
Step 3: Open the Login Email
After entering your details, a login email will be sent to you. In the email, click "Use Secure Exchanges Online" to access the portal.
⚠ Important: Make sure to open this email in the same browser you used to enter your details on the portal .If you switch browsers, an error message may appear.

If you see this error message after clicking the link:

This may be caused by a mismatch between the browser you used to log in and the one that opens by default when you click the link in your email. Example: You log in to Secure Exchanges using Google Chrome, but your email link opens in Microsoft Edge. This difference prevents automatic validation. Please make sure to open the login link in the same browser.
If You Do Not Receive the Login Email
If you do not receive the login email, make sure that the anti-robot code has been entered correctly. And try again, ensuring that no error is made when entering the anti-robot code.
____________________________
Stay up to date with the latest news, updates, and cybersecurity tips from Secure Exchanges!
Related Articles
Understanding Security Levels in Secure Exchanges
At Secure Exchanges, security is at the core of our solution. To help you choose the right level of protection based on the sensitivity of the information you're transmitting, we’ve created a detailed document that outlines the different security ...
How do I buy my first license?
All users within the same organization must be grouped under a single account. The first person who purchases a license becomes the administrator of the management portal and can then manage licenses, add users, etc. It is not necessary to equip the ...
Free Trial with Secure Exchanges
Enjoy a One-Month Free Trial with Secure Exchanges At Secure Exchanges, we believe that digital communication security should be accessible to everyone. That’s why we offer a one-month free trial to explore our secure email, attachment protection, ...
Table of contents for our tutorial videos available on YouTube
Welcome to our section dedicated to Secure Exchanges video tutorials. These videos have been designed to help our users understand and efficiently use our solution. Whether you're a new user or a regular looking to deepen your knowledge, these ...