How to retrieve confidential information through Gmail?
If you wish to retrieve confidential information (password, documents or credit card) from a person who does not have a Secure Exchanges license, you can send them a secure envelope on which they can safely return the requested information to you.
To do this, you must click on the "Envelop" button below:
You can choose from the above options depending on the nature of the confidential information and the language of your recipient.
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