How do I access my journal from Outlook Web?
The Secure Exchanges logs in Outlook Web let you review the activity linked to the emails you send: sending, opening, downloading, signing and other actions associated with your secure messages. This functionality is built directly into the Secure Exchanges add-in in Outlook Web.
Step 1: Open a compose window
In Outlook Web, click "New Message" to open the compose window.
Step 2: Open the Secure Exchanges application
Launch the Secure Exchanges application.
Step 3: Open the logs
Click the "Logs" option.
Step 4: Choose the period to review
In the Log Retrieval window:
- Choose your start date;
- Choose your end date for the period you want to review.
Step 5: Get your logs
Click "Get my logs".
Explanation of the columns
The main table displays the following columns:
- R: retrieve a message sent through Secure Exchanges (requires the SESAR licence).
- Date: when the secure message was sent.
- Latest activity: timestamp of the most recent recipient action.
- Subject: subject line of the message sent.
- Status: message state (Open, Unread, Expired, Deleted, etc.).
- Recipient: recipient's email address.
- Number of files: number of files included in the message.
- Activities: number of activities on the message.
- Kind: send type (message, reply).
- Delete: revoke access to a message.
Need help?
Our team is available to assist you. Write to us at support@secure-exchanges.com
Related Articles
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- Enable Secure Exchanges for an Outlook Web shared mailbox
- Retrieve confidential information in Outlook Web
- What are the Secure Exchanges configuration settings on Outlook Web?
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