Configure SPF registration for Secure Exchanges

How do I set up an SPF record for my domain?

Sender Policy Framework (SPF) registration allows Secure Exchanges to send emails on behalf of your domain, improving deliverability and making your communications look more professional. Once configured, Secure Exchanges can use the user's actual email address, rather than the generic no-reply@secure-exchanges.com address.

Prerequisites

  • Feature available only with the PRO license
  • DKIM configured on your domain
Warning: Before configuring your SPF record, ensure your DKIM is already set up, as this is an essential prerequisite.

How do I configure DKIM?

Why set up an SPF record?

  • Sending emails using the user's real email address: the recipient sees emails as coming directly from your professional address rather than a generic one. This increases trust and consistency in your communications.
  • Sending and receiving electronic signatures: documents to be signed and confirmations are sent and received from your own address, making the process more transparent and personalized.
  • Receiving opening notifications from your address: notifications related to opening or downloading a secure message come directly from your email address.
  • Submission from the online portal (including mobile): when you send a message via the Secure Exchanges portal, including from a mobile phone, the sending uses the email address associated with your license.

Step 1: Log in to the Secure Exchanges portal

Access the website and log in to your online portal.

Log in to the Secure Exchanges online portal

Step 2: Access domain management

In the left-hand menu, under "Domains", click "Manage your domains".

Left-hand menu, Domains section

  • 1. "Manage your domains": the list of your domains and their validation.
  • 2. "Rules for domains": how the Outlook client behaves for each domain.

Step 3: Select your domain

In the list of domains associated with your account, identify the one to configure.

Step 4: Open the SPF configuration

Click the icon 2 to access the domain's SPF configuration settings.

Actions column icons for an approved domain

  • 1. The green checkmark: the domain validation status.
  • 2. The solid shield: the SPF configuration.
  • 3. The outlined shield: the DKIM configuration.
  • 4. The trash can: removes the domain from your organization.

Step 5: Follow the instructions on the portal

The steps to follow will be displayed according to your DNS provider.

Step 6: Add or modify your SPF record

Before adding anything, check if your domain already has an SPF record, via your DNS or a tool like MXToolbox.

  • If you don't have an SPF record, create a TXT record.
  • If you already have one, simply add the entry provided by Secure Exchanges.

Once the record has been added to your DNS, return to the portal and click on "Validate and activate".

SPF window for a domain that is already enabled

  • 1. A reminder of what disabling SPF does.
  • 2. The "Deactivate" button, which removes permission to send on behalf of the domain.
  • 3. The "Cancel" button, which closes the window without changing anything.

Step 7: Finalization

Secure Exchanges will now be able to send emails using your domain, which improves the legitimacy and deliverability of your messages.

Need help?

Our team is available to assist you. Write to us at support@secure-exchanges.com