If the Secure Exchange connector in Outlook has become disabled (its status is inactive), this may be related to the license. Here are the checks to perform. 1. Click on "Retrieve my license" (if the button is visible) If the "Retrieve my license" ...
If the "Define signature areas" option does not appear in Outlook, it usually means that the signature area definition plug-in is not installed correctly or is not located in the right place. First of all, make sure you have inserted your document to ...
If the Secure Exchanges tab is no longer visible in the Outlook ribbon when it was previously present, this generally means that Microsoft has automatically disabled the add-in. The procedure below will allow you to reactivate it. Step 1 – Check if ...
If an error occurs when you try to attach a file or document for signature in an email protected by Secure Exchanges, it usually means that the file is already being used by another application or is temporarily blocked by your antivirus software. In ...
1. Context Microsoft Defender includes a security rule called "Block executable content from email client and webmail" that blocks executable content from email clients. This rule blocks all content considered executable when it originates from an ...
Microsoft Office may display an error message when installing or updating the Secure Exchange Connector in Outlook. In most cases, this problem is caused by a corrupted local cache used by Microsoft for installed applications. This error originates ...
Introduction Secure Exchanges is a Canadian company founded in Quebec, specializing in the protection of digital communications and the security of sensitive data. Our technology allows organizations to securely transmit, sign, and receive ...
When you change computers, Secure Exchanges must be reinstalled and reactivated on your new device. You can refer to the following installation procedure to reinstall and reactivate Secure Exchanges: How to install and activate Secure Exchanges for ...
To cancel your subscription, you must log in to your account on our online portal. Next, you need to click on the Invoices tab Then, you must click on the Cancel Subscription button.
Our SESAR solution allows you to archive and synchronize all secure exchanges via Secure Exchanges. For more information about this service, please visit the following page: What is the role of SESAR? To purchase a SESAR service, please visit our ...