If the Secure Exchanges connector in Outlook has become deactivated (the displayed status is "Inactive"), the cause is usually related to the licence. Here are the checks to perform. Step 1: Click "Retrieve my licence" (if the button is visible) ...
If the "Set signature areas" section does not appear in Outlook Classic, the PDFSignForm plug-in is usually missing or installed in the wrong folder. Follow the steps below to fix it. Before you start: make sure you added your document using the ...
If the Secure Exchanges tab is no longer visible in the Outlook ribbon when it was previously present, this generally means that Microsoft has automatically disabled the add-in. The procedure below will allow you to reactivate it. Step 1: Check ...
If an error occurs when you try to attach a file or a document for signature in an email protected by Secure Exchanges, it usually means that the file is already being used by another application, or that it is temporarily blocked by your antivirus ...
This article explains what to do when Microsoft Defender blocks the Secure Exchanges connector update in Outlook because of an attack surface reduction (ASR) rule, and how to configure targeted exclusions. 1. Context Microsoft Defender includes a ...
Microsoft Office may display an error message when installing or updating the Secure Exchanges connector in Outlook. In most cases, this problem is caused by a corrupted local cache used by Microsoft for installed applications. Note: This error ...