Remove a license from your Secure Exchanges account
To follow this procedure, you must first log in to the Secure Exchanges online portal. How to log in to your Secure Exchanges online portal account
Step 1 – Unassign the License from a User (if applicable)
Before a license can be removed from your account, it must not be assigned to any user.
Go to Options → User Management
Locate the user currently assigned to the license
Click the license management icon next to the user
Select “Remove license”
Step 2 – Remove the License from the Account
Go to Options → License and Purchase Management
Scroll down to the Available Licenses summary at the bottom of the page
Click on the number of available licenses for the license type you want to remove
A management window will appear
Click “Change the quantity of this license”
Enter the number of licenses you wish to remove
Click “Remove licenses” to confirm
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