How do I install and activate Secure Exchanges for Outlook?

How do I install and activate Secure Exchanges for Outlook?

Installing Secure Exchanges is quick and easy. Follow the steps below to install the Outlook Classic extension and then activate your licence.

Note: This procedure applies only to Outlook Classic. If you are using the New Outlook or Outlook Web (browser), follow this procedure instead: Install Secure Exchanges on Outlook Web. If you are unsure which version you are using, you can check in seconds: What version of Outlook do I have? - Microsoft Support.

Prerequisites

  • Completely close Microsoft Outlook before starting the installation.
  • Do not run the installation in administrator mode.

Step 1: Download the installation files

  1. Visit our website: Downloads - Plugins and Extensions.
  2. Download the two necessary files:
    • Plugin for Microsoft Outlook
    • To define signature areas in PDF documents via Microsoft Outlook (SEOASF), required to use digital signatures

Step 2: Run the Outlook plugin installation (setup.exe)

  1. Open your "Downloads" folder.
  2. Double-click on setup.exe.
  3. In the window that opens, click on "Install".
  4. Wait until the installation is complete.

Step 3: Run the signature plugin installation (SecureExchangesOASF.MSI)

  1. Open your "Downloads" folder.
  2. Double-click on SecureExchangesOASF.msi.
  3. Allow the installation to complete.

Step 4: Activate your Secure Exchanges licence

  1. After installation, open Microsoft Outlook.
  2. You will see a new Secure Exchanges tab in the Outlook ribbon. Open it.


  3. Click on "Get my license back".
  4. Complete the captcha and click "Send".
Note: You will receive an activation link by email.
  1. Open the activation email. You will see a message asking you to confirm activation on this device; select "Yes".


Step 5: Check your licence status

To verify that the activation was successful, return to the Secure Exchanges tab. Your licence status should now display "Enabled".

You are now ready to secure your mailings directly from Outlook. To learn how to use Secure Exchanges on a daily basis (sending, signing, envelopes, etc.), see our dedicated section: Microsoft Outlook.

Troubleshooting

My browser displays a warning when downloading

  1. Click on the three small dots to the right of the file, then click on Keep.


  2. Then click on Keep anyway.


  3. Once finished, click on the downloaded file to start the installation.

Windows displays a SmartScreen warning

  1. Click on More information.


  2. Click on Run anyway.

Need help?

Our team is available to assist you. Write to us at support@secure-exchanges.com