How do I reset and reactivate my Secure Exchanges license in Outlook?

How do I reset my Outlook license?

If you need to reset your licence, here is the complete procedure to follow in Outlook. Resetting deactivates the licence tied to your workstation, and you then reactivate it from the activation email you receive.

Step 1: Reset the licence

  1. In Outlook, open the Secure Exchanges ribbon.
  2. Next, click the "Settings" button.
  3. In the "Login details" section, click "Reset License".

This action deactivates the licence currently associated with your workstation. You can then reactivate your licence by following the steps below.

Step 2: Reactivate the licence

  1. Click on "Get my license back".


  2. Complete the captcha and click "Send".
Note: You will receive an activation link by email.
  1. When you open the activation email, you will see a message asking you to confirm activation on this device. Select "Yes".

Need help?

Our team is available to assist you. Write to us at support@secure-exchanges.com