I've changed computers and Secure Exchanges no longer works. What should I do?

I've changed computers and Secure Exchanges no longer works. What should I do?

When you change computers, Secure Exchanges must be reinstalled and reactivated on your new device.

You can refer to the following installation procedure to reinstall and reactivate Secure Exchanges: How to install and activate Secure Exchanges for Outlook?
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      Secure Exchanges offers several licenses depending on your needs: License per user (Linked to an individual email address - One license per email address): Package Price / month Main features Eco $0.99 The Eco plan only protects the message body ...
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      Yes, Secure Exchanges works in both the web version of Outlook and the desktop application (Outlook Classic or Outlook New). The difference lies in how you activate the application. You can follow the steps outlined in this article to deploy Secure ...
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      No. The messages are end-to-end encrypted. Secure Exchanges cannot read or reconstruct the content.
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      Secure Exchanges is not compatible with the Mail and Outlook applications on Mac. However, you can log in to Gmail from your browser on Mac, in order to use Secure Exchanges. Here's how to install Secure Exchanges on Gmail.