How to Retrieve Confidential Information from Outlook Web?

Secure Exchanges allows you not only to secure the sending of your confidential information but also its retrieval.

To do this, you can send a secure envelope to your recipient where they can attach or write confidential information (passwords, documents, or credit card details):

Here's how to proceed:

Start a New Message: In Outlook Web, click the "New Message" button typically located in the upper left corner of your screen so that the Secure Exchanges window appears on the right side of your screen.

Select the Type of Envelope: In the Secure Exchanges menu, choose between 'Envelopes in French' or 'Envelopes in English', and then select the appropriate type of envelope for your operation, such as 'Document Envelope' or 'Credit Card Envelope'.

Send the Message: After attaching the secure envelope and filling in all necessary information, click 'Send'. The recipient will receive the email with the secure envelope asking them to attach or insert the required confidential information.

What the Recipient Receives:

When the recipient clicks on the 'Deposit Confidential Documents' button in the email you sent via Secure Exchanges, they are redirected to a secure environment provided by Secure Exchanges.

How the Recipient Can Deposit Their Confidential Information:

Secure Environment: A dedicated Secure Exchanges window will open, informing the recipient that they are in a secure space and can proceed to deposit documents.

Document Deposit: The recipient can then drag and drop their files or click on the 'Attach' button to add documents or photos from their computer or mobile device.

File Size: It is possible to upload files up to the limit of the sender's license, ensuring the capability to share large documents.

Private Communication: There is a space to write a private message that will accompany the sent documents, allowing for contextual communication around the shared confidential information.

Secure Sending: After attaching files and writing a message if necessary, the recipient can send the documents securely by clicking 'Send'. The transmission is encrypted, ensuring that confidential information remains protected throughout the process.

For the Sender: When your recipient has deposited confidential documents in the envelope and clicked 'Send', here's what you will receive as the sender:

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Notification of Receipt: You will receive an email from Secure Exchanges indicating that confidential documents have been deposited.

Accessing Documents: Click on 'Read the message' to download or view the confidential information you requested.

Pour la version en français, cliquez ici. 

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