How do I activate my license for a shared mailbox in Outlook Web?

To activate your license in Outlook Web, ensure that your Secure Exchanges license is active. For more information on available licenses, visit our website by clicking here.

Organizational Prerequisites: Check if an administrator has already deployed Secure Exchanges in your organization. If not, please consult the deployment procedure by clicking here.

To activate your license, follow the steps outlined below:

1. Access to Outlook Web: Log in to your Outlook Web interface and start by creating a new message.

2. Opening Applications: Click on the applications icon.

3. Selecting Secure Exchanges: From the list of applications, choose the Secure Exchanges tab.

If the Secure Exchanges icon does not appear, follow the instructions by clicking here.

4. Email Address Selection: Select the email address for the shared mailbox you wish to activate.

If the email address option does not appear, go to the options tab and check the box "Show the field of"

3.1. Pin the Secure Exchanges window: A window will appear on the right side of your screen. Pin it by clicking on this icon.

4. Accessing Settings: Select the "Settings" option within Secure Exchanges.

5. Activating the License: Enter your license activation code and click on "activate my license".

6. Email Confirmation: You will receive a confirmation email. Open it and select "activate your license".

7. Final Authorization: Click "Yes," then "Authorize" to complete the process.

8. Logging into Your Account: Log in to your account.

9. Completion: Your license is now activated and ready for use."

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