Activate your license for a shared mailbox in Outlook Web
Organizational Prerequisites
Before activating your license:
Make sure that an administrator has deployed Secure Exchanges within your organization.
If this has not been done yet, please follow the deployment procedure before continuing.
License Activation Steps
1. Access Outlook Web
Log in to Outlook Web, then click New message to open a compose window.
2. Open Applications
Click the Applications icon (grid) in Outlook Web.
3. Open Secure Exchanges
From the list of applications, select Secure Exchanges.
If the Secure Exchanges icon does not appear, follow the instructions provided here to add the application.
4. Select the Email Address
Choose the email address or shared mailbox you want to activate.
If the email address selection field does not appear:
Go to Options
Check Show “From” field
5. Activate the License
Click "Activate my license"
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