My Account
How do I log into my account on the Secure Exchanges online portal?
Follow these simple steps to log into your Secure Exchanges account. Step 1: Go to the Login Page Click this link to open the login page: Connexion page - Secure Exchanges Step 2: Enter Your Information Enter your email address and complete the ...
How to track the activities of emails sent via Secure Exchanges?
Secure Exchanges provides administrators with a powerful feature to precisely track activities associated with each email sent through their platform. This includes the ability to view geographical details associated with each email interaction. ...
How do I send a secure envelope from the online portal?
To send a secure envelope from the online portal, you must click on the "Envelope" button: Then the following window will appear on your screen: You can choose the options for your envelope: 1. Type of envelope: Documents or text; Credit card 2. ...
How do I send a secure file from the Secure Exchanges online portal?
To send a secure email from the online portal, you must log in to your account and click on the "Send a secure message" button after You will see the following interface: This interface allows you to: 1. Send the secure email when you have written it ...
How do I track documents I've sent for signature?
This feature is only available to users with a Pro license. To track documents sent for signature, you must log in to your account on our online portal and click on the "Signature Tracking" button: Then you can select the date range during which you ...
How do I view my own logs from the online portal?
To view your own Secure Exchanges sending log from the portal, you must log in to your account. At the bottom of the page, you must specify the desired search dates and click Search :
How do I secure the returns of my secure emails and envelopes?
It is possible to secure the return of secure emails and Secure Exchanges envelopes by activating the "Protected returns by SMS" option: To do this, just follow the steps in the video below: This feature is only available for Pro licenses 1. In ...
How do I change the time zone on my account?
To change the time zone, you must log in to your account on our online portal and choose the time zone corresponding to your country in the appropriate box:
How to enable two-factor authentication?
To activate two-factor authentication, you must log in to your account from the online portal and then you must check the box "Activate 2FA authentication". The video below demonstrates the steps in detail:
What account management options are available from the online portal?
The list of options available through the option to manage your own account are as follows: 1 - You can send a secure email from the online portal by clicking on this button. 2 - By clicking on this button, you can track your signatures. 3 - Edit ...
Is it possible to secure attachments only from the online portal?
No, this option is not available on the online portal. If you send an email from the online portal, the email will be completely secure.
Is it possible to send a secure SMS with Secure Exchanges on the online portal ?
Yes, you have the option of sending a secure SMS with Secure Exchanges. To do this, you must log in to your account on our online portal. You must click on “Send a secure message”. Then, on the button you see below, select SMS then insert the cell ...
Can I secure online access to my Secure Exchanges account?
Yes, you can secure access to your account from the online portal by choosing to enable the two-factor authentication option. The following video will guide you to do it: