New Feature – License Upgrade
Account administrators can now upgrade a license (e.g., move from an Advanced license to a Pro license) in just a few clicks, directly from the Secure Exchanges online portal.
Steps to follow for an upgrade
Log in to the portal
Access the Secure Exchanges online portal with your administrator account:
Go to the “License and Purchase Management” section
In the top menu, click on:
Options > License and Purchase Management
Identify the license to upgrade
At the bottom of the page, locate the purchased licenses table:
- Find the row corresponding to the current license you want to upgrade (e.g., API Advanced).
- Click on the number shown in the "Assigned Licenses" column.
This will display the list of users holding this license.
Select the user to upgrade
Select the user to upgrade
In the window that opens:
Check the user(s) concerned.
In the dropdown menu at the bottom, select the desired new license (e.g., API Pro).
In the upgrade window, the dropdown list only displays licenses of a higher level than the one currently held by the selected user.
Confirm the upgrade
Click the Upgrade button.
A new window will appear, showing:
The amount to pay immediately, calculated on a prorated basis from the current license.
The renewal amount at the next billing cycle.
👉 If your account has an active discount, it will be applied automatically.
Payment and activation
Complete the payment.
The user will automatically receive their new license, without service interruption.
Summary of benefits
Simple, fast process with no waiting
Immediate activation after payment
Automatic price adjustment based on billing cycle
Automatic application of active discounts
Related Articles
New feature: Microsoft authentication with the Secure Exchanges Online Portal
Secure Exchanges enables a simplified and secure login process with Microsoft Authentication, ideal for Office 365 users or organizations using Microsoft Azure Active Directory. Here’s how to use this authentication method to access the Secure ...New Feature: Sensitive Text Manager
We're delighted to introduce our new Sensitive Text Manager feature. This feature allows you to create a dictionary of sensitive words to alert you when you send an e-mail containing sensitive information. Here's how it works: Key features Dictionary ...How do user statistics work in the online portal?
Secure Exchanges has introduced a new feature that allows administrators to view detailed statistics on users' service usage. This feature is accessible via the online portal under the "User Statistics" tab. Here’s how to use it effectively: User ...How do I buy my first license?
Follow these simple steps to purchase Secure Exchanges licenses for yourself or multiple users within your company. 1. Access the Purchase Platform Go to our website at the following address: ? Purchase a Secure Exchanges License ? Managing Secure ...How to assign a license to a user?
All you need to do is log in to your account on our online portal and purchase a new license. Then, you need to click on Options/User Management: Next to your email, you should click on the "Manage License" button. Then, using the dropdown list, ...