Secure Emails
Secure Exchanges Vulnerability Analysis
Secure Exchanges offers a vulnerability analysis feature to help detect exchanges that contain potentially vulnerable information at risk of compromise. Here's a step-by-step guide on how to use this analysis function in Outlook: Step 1: Accessing ...
My license is not initialized
When you are in the Secure Exchanges tab, you see in the 'About' section: Your license is not initialized. 1. Given that the license has been deactivated or has never been activated, you need to press 'Get my licence back' in the 'License' section. ...
I have installed Secure Exchanges for Outlook, but my license remains inactive
If you install the Secure Exchanges extension for Outlook and notice that when opening your mailbox, Secure Exchanges is not activated, there are two options available to you to resolve this situation: 1. Checking the validity of the license: Press ...
How to add an email account in Outlook ?
Adding an email account to Microsoft Outlook can be a crucial step in centralizing the management of your emails. Follow these detailed instructions to integrate various types of accounts such as Microsoft 365, Gmail, Yahoo, iCloud, and Exchange into ...
Is it possible to keep my sent items unencrypted?
Although this practice is not suggested to maximize cybersecurity, yes you can keep your sent items unencrypted. 1. From the ribbon, select Secure Exchanges and press Settings 2. Check 'Do not encrypt my sent items'
Can I deactivate the receipt confirmations that recipients receive when they open my email?
This feature is available with Outlook only Yes, you can disable the receipt confirmations that customers receive when you open their emails. Here are the steps for Outlook: 1. From the ribbon, select Secure Exchanges and press Settings 2. You can ...
How to recover a secure email sent from Outlook?
To recover a secure and expired email, you must view your logs from the Secure Exchanges settings on the Outlook ribbon. Then you need to follow these steps: 1. Select the desired search dates. 2. Check the email you want to recover 3. Click on the ...
How to delete an email sent via Secure Exchanges from Outlook?
You have just sent an email via Secure Exchanges and you want to delete it before your recipient reads it, you have two options: 1. Click directly on the "Destroy the message" button from your sent items: Sometimes, due to a malfunction on the mail ...
What options are available on the Secure Exchanges pop-up window on Outlook?
When Secure Exchanges is enabled on Outlook and once you click on the send button for a new email; the following window will appear on your screen: This window allows you to define your security options before sending your email. 1. The entire ...
How do I view my logs from Outlook?
To view your logs from Outlook, you must click on the Secure Exchanges button on the Outlook ribbon and then click on "Opening logs": The following window will appear on your screen. So you have two options: 1- Search by date: you can therefore have ...
What are the options available on the Ribbon of Secure Exchanges in Outlook?
The Secure Exchanges ribbon on Outlook gives you access to the following options: 1- Enable or disable Secure Exchanges 2- Send a secure envelope 3- Initiate a secure chat or send confidential information via SMS 4- Enable the use of Secure Exchanges ...
How to send a secure email from Outlook using Secure Exchanges?
The following video demonstrates the different steps to follow to be able to use Secure Exchanges from Outlook:
Is it possible to activate Secure Exchanges only when sending attachments?
If you want to use Secure Exchanges only when sending documents as attachments, you can select the "With documents only" option on the Secure Exchanges button in the Outlook ribbon
Can I disable Secure Exchanges temporarily on Outlook?
If you no longer wish to have the Secure Exchanges pop-up window that appears each time an email is sent, you can choose to disable it by clicking the Secure Exchanges button on the Outlook ribbon and then clicking the On button to disable Secure ...