If your Secure Exchanges tab is no longer present in your Outlook ribbon but was previously : Please follow these steps : 1. Go to Outlook, under File / Account Information / Manage COM Add-ins. 2. If the OSecureExchanges files is there, check if the ...
During an Outlook update, sometimes a problem occurs with "ClickOnce" which is the tool we use (which belongs to Microsoft) to deploy our connector. For the connector to be active again and for the update to be functional, you must delete the ...
In order not to be able to send a document to be signed without having defined the signature zones on Outlook, make sure that the option "Allow sending documents to be signed without defining the signature fields" is not checked. You can check it by ...
You need to make sure if you have downloaded the Signature Areas Definition Plugin for Outlook: https://www.secure-exchanges.com/Cybersecurity-technology.aspx If you have downloaded it correctly and you cannot find the section to define the signature ...