What is the Refund and Upgrade Policy of Secure Exchanges?

What is the Refund and Upgrade Policy of Secure Exchanges?

At Secure Exchanges, we are committed to providing high-quality service to our clients. Please read our refund policy below:

1. Free Trial Period
  1. We offer a 30-day free trial period for you to explore our services. During this time, you can try all features at no cost.
2. Monthly Subscriptions
  1. Cancellation and Refund: You may cancel your monthly subscription at any time. However, no refunds will be given for the current month. Access to services will continue until the end of the current billing period.
  2. Upgrade: To upgrade, you must purchase a new license, assign it to the user, and cancel your current license.
3. Annual Subscriptions
  1. No refunds are provided for annual subscriptions after purchase.
  2. Upgrade: To upgrade, you must contact our support at support@secure-exchanges.com. A prorated amount of the difference will be charged for the remaining months. A processing time of 48 business hours is required for your request.
4. Policy Modification
  1. We reserve the right to modify this refund policy at any time. Changes will take effect immediately after they are posted on our website. We encourage you to regularly review this page to stay informed of updates.