Secure Exchanges encounters an update or installation error
If you see this window pop up when opening your Outlook, here are the steps to follow to resolve the issue:
1. Close your Outlook.
2. Press the Windows key + R.
3. Copy and paste this: %userprofile%\AppData\Local\Apps\2.0 and press OK.
4. Select the folders / Right-click with your mouse / Delete.
This step clears the cache of the folder.
5. Reopen your Outlook.
Related Articles
SESAR update 2023.09.259 - october
We are pleased to inform you of the availability of the latest update for SESAR (Secure Exchanges Send and Received). As a Windows service, SESAR plays a pivotal role in synchronizing exchanges made by your users, ensuring a complete copy of ...
Secure Exchanges SSL Certificate Update: Action Required on September 27, 2024 Summary
As part of our ongoing commitment to ensuring the security of your electronic communications, Secure Exchanges has renewed its SSL certificate, valid until April 2027. This update is crucial to maintaining the integrity and security of the data you ...
Beta Version : How to update the Secure Exchanges add-in in Outlook Web?
You must be an administrator in your Office 365 environment to modify, deploy, and update add-ins managed by the administrator. First, go to this link: Microsoft 365 Admin Center center and log in. Click on the Secure Exchanges add-in. Click on ...
When I want to send a secure message from Gmail, I get a 403 error message?
If the following error message appears when you want to send a secure email from Gmail and prevents your email from being sent: You must first click Ctrl+R to refresh the page. Next, you need to click on the Secure Exchanges extension. You will see ...
I get an error message when I open the connection email.
When you log in to Secure Exchanges, you will receive a validation email to verify your identity before accessing your account. By clicking on the link in the email, you will be directed to your browser in your account. *Text message verification may ...