I get an error message when I open the connection email.
When you log
in to Secure Exchanges, you will receive a validation email to verify your
identity before accessing your account.
By clicking
on the link in the email, you will be directed to your browser in your
account.
*Text message verification may be required if you have enabled 2FA.
If you get an error message after this step, your default browser and he browser you used when logging in to Secure Exchanges may be different.
Here
is the error message that appears in this case:
When logging in to Secure Exchanges, make sure you use the same browser for the connection request and for opening the authentication email.
Ex: If you log in to Secure Exchanges from Google Chrome browser, make sure that the page also opens on Google Chrome after you click on the validation link in your emails.
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