I can't send my documents on the envelope that was sent to me?

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• Is it possible to keep my sent items unencrypted?

  Although this practice is not suggested to maximize cybersecurity, yes you can keep your sent items unencrypted. 1. From the ribbon, select Secure Exchanges and press Settings 2. Check 'Do not encrypt my sent items'

• Is it possible to send secure documents from the mobile?

  Yes, you can secure the sending of your confidential documents from your mobile by connecting to our online portal.

• How do I send a secure envelope from the online portal?

  To send a secure envelope from the online portal, you must click on the "Envelope" button: Then the following window will appear on your screen: You can choose the options for your envelope: 1. Type of envelope: Documents or text; Credit card 2. ...

• How do I track documents I've sent for signature?

  This feature is only available to users with a Pro license. To track documents sent for signature, you must log in to your account on our online portal and click on the "Signature Tracking" button: Then you can select the date range during which you ...

• If I don't have Secure Exchanges, can I send confidential information to a Secure Exchanges user?

  Yes, you can send confidential information to a user of Secure Exchanges even if you do not have a license. To do this, your interlocutor must send you an envelope on which you can write to him or attach the confidential information that you wish to ...