I am unable to send my documents using the envelope that was provided to me.

• Related Articles

• Retrieve confidential information via a secure envelope from Microsoft Outlook

  Secure Exchanges secure envelopes allow you to retrieve confidential information from recipients who do not use Secure Exchanges. This enables your contacts to securely send you sensitive documents without requiring a license. What are secure ...

• I was unable to download a document sent via Secure Exchanges; is it possible to ask the Secure Exchanges team to resend it to me?

  Secure Exchanges has absolutely no access to documents shared via its technology. If you were unable to download your documents, you should contact the person who sent them to you.

• Is it possible to send secure documents from a mobile phone?

  Yes, you can securely send your confidential documents from your mobile by logging into our online portal. You can refer to this procedure: How to send a secure file from the Secure Exchanges online portal?

• If I do not have Secure Exchanges, can I send confidential information to a Secure Exchanges user?

  Yes, you can send confidential information to a Secure Exchanges user even if you do not have a license. To do this, your contact must send you an envelope on which you can write to them or attach the confidential information you wish to share with ...

• Sign a document in Microsoft Outlook using Secure Exchanges

  This article explains how to send a PDF document for signature with Secure Exchanges directly from Microsoft Outlook, from creating the email to defining the signature areas. Prerequisites Before you begin, make sure you have: The Secure Exchanges ...