How do I cancel my SE subscription?

To cancel your subscription, you must log in to your account on our online portal.

Then you must click on Options-Billing and discounts:

Then, you need to click on the Cancel Subscription button.

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• How do I permanently delete licenses without cancelling my subscription?

  To remove licenses from your account, click on the Options-Management of licenses and Purchases button: Then click on the number of available licenses you want to remove. You will see the following window appear: Click on the "Change the quantity of ...

• How do I change, remove or transfer a user's license?

  The corporate account administrator can manage another user's license by logging into their account from the Secure Exchanges online portal. He must click on Options-Management of users: Then in front of the user concerned, he must click on the ...

• How do I modify a user's information?

  Vous devez vous connecter à votre compte sur notre portail en ligne puis vous devez cliquer sur Options-Gestion des utilisateurs : Then in front of the line of the user you want to modify, you must click on the "Edit User" button: You can therefore ...

• Is it possible to secure attachments only from the online portal?

  No, this option is not available on the online portal. If you send an email from the online portal, the email will be completely secure.

• How do I change the type of license I have?

  You can change the type of license you have at any time. All you must do is log in to your account on our online portal and purchase a new license. Then you must click on Options-User management: Then in front of your email, you must click on the ...