How do I access my logs from Gmail?

You can view your logs by clicking the Secure Exchanges extension button:

You will see the following window appear on your screen:

You can set the search dates you want and click "Get my logs".

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• How do I access my logs from Gmail?

  You can view your logs by clicking on the Secure Exchanges extension button: The following window will appear on your screen: You can set the search dates you want and click on "Get my logs".

• How do I check a user's logs?

  You must log in to your account on our online portal then you must click on Options-Management of users : You must specify the date for which you want to retrieve the logs on the "Event log export dates" box: Then you must click on the "Logs" button ...

• When I want to send a secure message from Gmail, I get a 403 error message?

  If the following error message appears when you want to send a secure email from Gmail and prevents your email from being sent: You must first click Ctrl+R to refresh the page. Next, you need to click on the Secure Exchanges extension. You will see ...

• How to disable Secure Exchanges on Gmail?

  You have the option to temporarily disable Secure Exchanges on your Gmail account by clicking the Enable/Disable button:

• How can I reset my Gmail license?

  *For a Outlook account click here* To reset your Gmail license, you must click on the Secure Exchanges extension then on the Settings button and finally click on the "Reset license" button: