How can I migrate my domain while keeping my Secure Exchanges license?

How can I migrate my domain while keeping my Secure Exchanges license?

As soon as you plan to make a domain change for your organization, to ensure a smooth transition and maintain access to Secure Exchanges, follow these essential steps.

Step 1: Approval of the New Domain
First and foremost, make sure to approve your new domain in your Secure Exchanges account. This step is crucial to begin the migration process.

Step 2: Notification to Secure Exchanges
Send an email to support@secure-exchanges.com to inform us of your intention to change domains. We will provide you with a dedicated form to register the email addresses affected by this migration.

Once the domain migration is effective within your organization and your employees start using the new domain, it is important to inform us. Until we have been notified of this change and the necessary adjustments have been made, the use of Secure Exchanges will be interrupted for employees with the new domain.

    • Related Articles

    • How to Enable Secure Exchanges to Send Emails on Your Behalf Using Your Domain?

      Before configuring an SPF record, you must configure DKIM. The configuration of an SPF (Sender Policy Framework) record is a crucial element for fully exploiting the capabilities of Secure Exchanges. It allows the sending of emails using the user's ...
    • I have installed Secure Exchanges for Outlook, but my license remains inactive

      If you install the Secure Exchanges extension for Outlook and notice that when opening your mailbox, Secure Exchanges is not activated, there are two options available to you to resolve this situation: 1. Checking the validity of the license: Press ...
    • How do I buy my first license?

      To purchase a Secure Exchanges license, you must go to the website at the following address: https://www.secure-exchanges.com/packages-secure-transfer.aspx Choose from our different packages the one that interests you and click on the "add" button at ...
    • How do I reset my Outlook license?

      *For a Gmail account click here* 1) To reset your Outlook license, you have to click the Secure Exchanges section and then click the Settings button. 2) In the Login details section, press Réinitialiser la licence. 3) After that, you have to click on ...
    • How to add a rule associated with my domain?

      Domain rules are used to define how the Outlook client should interact with specific domains. If a domain is not specified, the default behavior will be adopted. You can use this function to enforce the use of Secure Exchanges or to deactivate the ...