After the update, my Outlook connector is no longer functional and I can no longer use Secure Exchanges?
During an Outlook update, sometimes a problem occurs with "ClickOnce" which is the tool we use (which belongs to Microsoft) to deploy our connector.
For the connector to be active again and for the update to be functional, you must delete the "clickonce" cache on the machine, and restart Outlook.
The problem is documented at Microsoft on the link below:
For the connector to be active again and for the update to be functional, you must delete the "clickonce" cache on the machine, and restart Outlook.
The problem is documented at Microsoft on the link below:
Delete the ClickOnce file cache
To delete the ClickOnce file cache, delete the contents of this folder based on the operating system.
Windows XP and Server 2003 - %userprofile%\Local Settings\Apps\2.0*.*
Windows Vista and Server 2008 and later - %userprofile%\AppData\Local\Apps\2.0*.*Deleting these files will clear the information for all installed ClickOnce applications. They'll reinstall the next time their shortcut or Uniform Resource Identifiers (URIs) are used.
Related Articles
My Secure Exchanges tab is no longer present in my Outlook ribbon.
If your Secure Exchanges tab is no longer present in your Outlook ribbon but was previously : Please follow these steps : 1. Go to Outlook, under File / Account Information / Manage COM Add-ins. 2. If the OSecureExchanges files is there, check if the ...What are the Secure Exchanges configuration settings on Outlook?
Various Secure Exchanges settings can be configured on Outlook: 1. Messages Settings : On this pane, you can define the options for sending and receiving your secure emails, the language of your connector and communication, the security and opening ...How to send a secure email from Outlook using Secure Exchanges?
The following video demonstrates the different steps to follow to be able to use Secure Exchanges from Outlook:Can I disable Secure Exchanges temporarily on Outlook?
If you no longer wish to have the Secure Exchanges pop-up window that appears each time an email is sent, you can choose to disable it by clicking the Secure Exchanges button on the Outlook ribbon and then clicking the On button to disable Secure ...Beta Version : How to update the Secure Exchanges add-in in Outlook Web?
You must be an administrator in your Office 365 environment to modify, deploy, and update add-ins managed by the administrator. First, go to this link: Microsoft 365 Admin Center center and log in. Click on the Secure Exchanges add-in. Click on ...