Knowledge Base
Get started with Secure Exchanges
This section contains the essential information to help you understand Secure Exchanges.
The Secure Exchanges Online Portal
Access all the features of the Secure Exchanges online portal. Manage your account, your licenses, your users, your billing information, and your credit card.
Microsoft Outlook
Find all the instructions for using Secure Exchanges in Microsoft Outlook. This section covers installation, license activation, secure sending, configuring security options, and common troubleshooting steps.
Outlook Web / New
Learn how to use Secure Exchanges in the new version of Outlook Web. Find installation guides, license activation steps, secure sending procedures, and recommended settings to optimize security.
Updates and New Features
This section brings together all information about improvements made to Secure Exchanges. Here, you will find new features, optimizations, fixes, and important changes.
Recent Articles
Send a secure message with Outlook Web
Once Secure Exchanges is installed and your license is activated in Outlook Web, you can send secure emails by following the steps below. Access Secure Exchanges Open Outlook Web and click “New message” to start composing your email. Then open the ...
Activate your license in Outlook Web
Organizational prerequisites: Check whether an administrator has already deployed Secure Exchanges within your organization. If not, please refer to the deployment procedure by clicking here. To activate your license, follow the steps below: 1. ...
Activate your license for a shared mailbox in Outlook Web
Organizational Prerequisites Before activating your license: Make sure that an administrator has deployed Secure Exchanges within your organization. If this has not been done yet, please follow the deployment procedure before continuing. How to ...
Set up Secure Exchanges in Outlook
Secure Exchanges offers several configurable settings directly in Outlook, allowing you to adjust the security level, sending behavior, and signature management according to your needs. This article explains each settings tab, what it is used for, ...
View and retrieve my invoices
You can view and download your invoices by logging into your Secure Exchanges online portal. How to access your invoices 1. Go to the Invoices section Log in to your account on the Secure Exchanges online portal. If you are unsure how to log in, ...
Popular Articles
How do I buy my first license?
All users within the same organization must be grouped under a single account. The first person who purchases a license becomes the administrator of the management portal and can then manage licenses, add users, etc. It is not necessary to equip the ...
Log in to the online portal
Follow these simple steps to log into your Secure Exchanges account. Step 1: Open the login page Click the following link: Connexion page - Secure Exchanges Step 2: Enter your information Enter your email address. Complete the anti-robot (captcha) ...
Free Trial with Secure Exchanges
Enjoy a One-Month Free Trial with Secure Exchanges At Secure Exchanges, we believe that digital communication security should be accessible to everyone. That’s why we offer a one-month free trial to explore our secure email, attachment protection, ...
2025-11-24 Update of the PDFSignForm Tool in Outlook Classic
This procedure explains how to update the Outlook tool Secure Exchanges Outlook Area Sign Form. The update is required to ensure compatibility with the latest changes introduced by Microsoft. 1. Uninstall the previous version of PDFSignForm from the ...
Understanding Security Levels in Secure Exchanges
At Secure Exchanges, security is at the core of our solution. To help you choose the right level of protection based on the sensitivity of the information you're transmitting, we’ve created a detailed document that outlines the different security ...
This section contains the essential information to help you understand Secure Exchanges.
This section brings together all information about improvements made to Secure Exchanges. Here, you will find new features, optimizations, fixes, and important changes.